Privacy Policy

Last updated: July 22, 2026

This Privacy Policy explains how SOP Studio ("we", "us", or "our") collects, uses, and protects information about you when you use our website and services.

1. Information we collect

We collect information you provide directly, such as your account details, display name, voice recordings, and any text you enter during the SOP interview process. We also collect information about how you use the service, including generated SOP documents, process flows, and related deliverables.

2. How we use your information

Provide, operate, and improve SOP Studio and its features.
Generate the SOP documents, process flows, and reports you request.
Communicate with you about your account, updates, and support.
Maintain security and prevent abuse.
Voice recordings and company workflows are processed strictly to generate requested deliverables and are not sold or used to train third-party public AI models.

3. How we share your information

We do not sell your personal information. We share information only with trusted service providers who help us operate the service, and when required by law or to protect our rights.

4. Data retention

We keep your information for as long as your account is active or as needed to provide the service. You may delete your content or close your account at any time; remaining copies may be retained for legal or technical reasons.

5. Your choices

You can access, update, or delete your account information through your account settings. You may also contact us to request assistance with data access or deletion.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

7. Contact us

If you have questions about this Privacy Policy or your information, please contact us through the application or using the contact method provided in your account, or email us at info@sandhglobalsolutions.com.